Use And, Not But
When you add a concern after praise, join them with and, because but cancels what came before.
Widely taught in coaching and improv, sensible, but not tested in controlled studies.
Why it works
After but, people forget the first half and hear only the criticism. And keeps both parts alive, so the praise stays real and the concern sounds like a next step.
How to do it
- Notice when you say good, but.
- Replace but with and, or start a new sentence.
- Make the second part a next step, not a verdict.
- Keep the praise specific so it does not sound like padding.
What to say
Your shortlist is strong, and two more candidates from Gujarat would make it complete.
The price works for us, and we need delivery by March.
Avoid
Using and to hide a real no. If the answer is no, say no clearly.
Example
Reviewing a junior's report, Meera said: the market sizing is solid, and the dealer list needs phone numbers before we send it. The junior fixed it in an hour without sulking.
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