The Proposal Confirms, It Never Surprises

Send a proposal only to confirm what you have already agreed in conversation, including the price; never use it to introduce the price or the plan.

Practitioner wisdomKhalsa, Let's Get Real or Let's Not Play, 1999; Sandler Selling System

Common advice in consultative selling books; no studies.

Why it works

A proposal read alone, without you, invites the buyer to judge on price. When every line has already been agreed out loud, the document becomes a formality.

How to do it

  1. Before writing, check: have we agreed the problem, the goal, the plan and the fee range?
  2. Keep it to one or two pages.
  3. Use their words for the situation and the goal.
  4. Include three options, payment terms and a validity date.
  5. Send it within 24 hours and book a time to walk through it.

What to say

Before I write this up, can I check we agree on three things: the roles, the timeline, and the fee range?

Nothing in this will be new to you. It's what we discussed today, in writing.

Avoid

Sending a long proposal after the first meeting to look serious. It is usually the first time they see the price, and it ends the talk.

Example

Instead of a twelve-page deck, Anjali sent a Nagpur orange processor a one-page proposal that used the plant head's own phrase: no more shift gaps in season. He signed it in the same meeting where she walked him through it.

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